Synopsis
A JSE-listed firm and Africa’s pre-eminent provider of Recruitment Process Outsourcing, Managed Service Provider and permanent staffing solutions has an exciting opportunity for a results-driven Site Manager in Gauteng.

Job Description
The Site Manager will be responsible for overseeing the day to day operations. Accountable for ensuring efficient production, meeting safety and quality standards, and optimizing the overall performance of the site.

Qualification and Experience
Grade 12;
Tertiary qualification in Industrial/Mechanical/ Operations/ Production Management preferred;
Min of 3 years’ of experience working in a manufacturing/production highly preferred
Familiarity with both OSHA and DOL regulations and requirements strongly preferred
Mechanically Inclined (electric/conveyor knowledge is a plus)
People and Performance Management preferred
ISO 9001 advantageous

Roles and Responsibilities

Operational Efficiencies
Ensure that all key processes – production, safety, and quality – are understood by employees
Coordinate inbound/outbound flow of product (forklifts and trucks)
Production planning to achieve optimal plant efficiency
Ensure optimal Forklift operations – battery bay, maintenance, and servicing
Ensure fast-paced, high-volume productivity
Management of site service providers
Measures
LTIFR
Employee Engagement and Retention
Profitability to budget
Regulatory Compliance
Authority/ Decision Making

Quality
Customer satisfaction
Ensure correct resource allocation of all staff and service providers, in order to run the site in an operationally efficient manner.
Ensure stringent site housekeeping practices are adhered to by the team
Prioritising escalations for prompt resolution and customer satisfaction
Apply swift action to staff queries, concerns and grievances
Take a Lead role in assisting the Client with stock takes
Work closely with the Client to meet and exceed KPI’s
Lead staff in ad-hoc duties assigned from time to time
Ensure accurate administration procedures are adhered to regarding operational delivery of service

Labour Relations
Ensure that employee problems & grievances are addressed and solved promptly and in a professional manner / attending to employee well-being issues and that documented evidence is kept on file where required
Ensure that all employees are managed on a day to day basis in accordance with applicable labour legislation, as well as FunxionO and client labour relations policies and procedures
Ensure that all incidents involving disciplinary issues are fully investigated, recorded and acted upon in a legally defensible manner
Management of poor performance in accordance with their job descriptions and job requirements and proper record-keeping thereof
Responsible for ensuring that all disciplinary action is recorded and reported on according to FunxionO standard operating procedures
Responsible for ensuring that contingency plans are in place to deal with strikes and unplanned work stoppages
Ensure harmonious industrial relations climate on client sites through collaboration with Employee Reps and/or relevant shop stewards when required
Conduct regular meetings with employees to discuss any/other Labour Relations matters

Financial
Responsible for ensuring the site runs optimally and within agreed budgets.
Assisting in the preparing of site budgets and forecasts
Ensure that the site team adheres to the payroll deadlines and presents the payroll department with accurate payroll data for processing
Checking, verification, and approve Payroll timeously

Reporting
Compile and deliver accurate reports as per the Contract and client requirements (e.g. KPI, overtime, disciplinary reports etc.)

Client Relationship Management
Establish and build a relationship with client representatives
Understand client requirements and ensure daily communication is maintained with the client in terms of operational service delivery requirements
Attend formal meetings at client with the Business Unit Manager when required.
Develop awareness of client needs and business, identify potential growth opportunities within client, and communicate to Business Unit Manager
Perform the role of client liaison officer to build and maintain supportive partnership with the client
Responsible for the implementation and maintenance of client Service Level Agreements
Conduct regular meetings with Clients
Assist with CRM and investigate customer escalations
Assist with drafting documentation and audits

People Management
Drive transformation by ensuring recruitment of high calibre staff aligned to achievement of funxionO Employment Equity targets and goals
Ensure proper selection of staff in line with the Client’s SLA
Ensure proper on-boarding / Induction of all new staff to FunxionO’s and the Client’s Policies, Procedures, Objectives and Expectations
Responsible for establishing a positive work environment that results in a committed, motivated, productive business unit and optimal retention of staff
Daily management and coaching of direct reports
Coaching of employees that models the values and culture of the company
Effective communication with the Client, Service Providers and Employees
Direct management and oversight of all FunxionO Employees and Service Providers at the facility
Ensure site adherence to all HR policies, processes and SOPs
Ensure the required team performance management, talent development, and succession plan processes are in place, and supported by individual development plans for each employee
Ensure team members are appropriately trained and developed to fulfil their roles and drive learning culture in the business unit
Ensure that team is staffed with high calibre staff to drive the day to day operations and service delivery on responsible site/s

Safety, Health and Environment Compliance
Ensure SHEQ file is always up to date and relevant
Ensure safety rules are followed and cardinal rules adhered to
Uphold FunxionO procedure on incident reporting and investigation in conjunction with clients procedure
Enforce and promote a strong safety culture within the facility.
Ensure compliance with all relevant safety regulations and standards.
Conduct regular safety audits and implement corrective measures as needed.

Compliance
Ensure the required employee documentation management processes and systems are in place on all responsible sites to ensure compliance with internal, Adcorp and DoL audits
Ensure compliance with relevant legislation, client SLAs, company policies/SOPs and corporate governance requirements
Ensure effective management of health and safety and IOD processes to ensure compliance with legislation, Company guidelines and client requirements
Along with the HR team, ensure processes associated with BBBEE and Employment Equity compliance are adhered to
Ensure compliance of all service providers contracted to FunxionO and ensuring service levels are met